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Our privacy promise to you
Naturally Safe Cosmetics respects your privacy and are committed to protecting it. Our Privacy Policy describes how we collect information, what information we collect, and what it’s used for. All information is treated respectfully and in accordance with the Privacy Act 1998 and the National Privacy Principles (the Privacy Act).
Naturally Safe gathers personal information when customers are purchasing our products or join our mailing list/become a member.
Your information and third parties
Naturally Safe Cosmetics does not sell or provide any personal information to any third party. The only two exceptions to this are:
  • Providing payment information to our bank (Westpac) for processing credit card, direct debit and EFT payments.
  • If we are legally required to do so, such as by a court order.
Statistical Information
Naturally Safe Cosmetics collects statistical and generic information, which is used to improve our service delivery. For example we look at the number visitors to our site and the time of day, we look at the regularity of pages accessed, or not accessed, we look how many customers are entering the site. This information helps us to gauge our business success. We also collect statistical information from orders that are placed, to help us in our procurement process.
Naturally Safe Cosmetics membership
In order for us to provide a service to you we require some personal information. We will make efforts to ensure your data is not be disclosed or provided to a third party without your consent, unless pursuant to legal process of law enforcement.
Naturally Safe Cosmetics offers a personalized customer service for members. Should you wish to register with Naturally Safe Cosmetics, we can set up automated login processes that activates on your browser whenever you visit www.naturallysafe.com.au. NOTE: Naturally Safe Cosmetics recommends that you choose to automate their login feature on non-public and non-shared computers.
To help us protect your privacy, please do not share your login details to any other party. If you feel a breach of security has been made, please notify us immediately.
Personal Information
Naturally Safe Cosmetics directly collects personal information and non-personal information.
In order to process an order, or join our mailing list, we will ask you for personal information. We will not collect information about you from other organizations or websites.
Most of the information that we collect will be non-personal, which is information pertaining to usage, service operation and statistics. We collect this data through browsers, IP address, and cookies or other analysis technologies. You are able to turn off the “enable cookies” through your browser options. This will prevent all personal and non-personal information from being recorded through the Naturally Safe Cosmetics website, except for specific information that you manually provide us such as when you join our mailing list.
Securing your privacy
Naturally Safe Cosmetics have sophisticated security tools which have been integrated into our web-site design.
All personal data transmitted via the internet is encrypted. This secure technology allows us to read your data, and no one else can, as the data will be unreadable and anonymous. To further ensure your privacy when you leave our website, we suggest you log off or exit from the browser page.
Storage of your personal information
Naturally Safe Cosmetics will take all reasonable steps to keep secure any information which is held about you. We store our information on secure databases that are protected within controlled facilities. All staff and contractors involved in work on our information systems are obliged to respect the confidentiality of any personal information held by Naturally Safe Cosmetics. Naturally Safe Cosmetics do not take responsibility for unauthorized access to your personal information.
Cookies
A cookie is small amount of data that is transferred to your browser by a Web server and can only be read by the server that gave it to you. It functions as your identification card, recording your information and preferences. It cannot be executed as code or deliver viruses.
Naturally Safe Cosmetics set and use cookies to enhance your user experience, such as retaining your personal settings.
Our web servers automatically log the IP/Internet address of your computer, this information does not identify you personally and you remain anonymous unless you have provided Naturally Safe Cosmetics with personal information. If you do not wish to receive any cookies you may set your browser to refuse cookies. In some instances this may mean you will not be able to take full advantage of parts of our website. Cookies can provide us with aggregated information on how people use our website, and which advertisements are effective, thus helping us to continually improve our website.
Unsolicited email - SPAM
Naturally Safe Cosmetics does not send SPAM. Our newsletter is sent out on request or if you join our mailing list. You are free to leave our mailing list at any time by following the instructions in the “subscribe” page, please allow 7 days for this process.
You can access the information we keep about you.
As a member of Naturally Safe Cosmetics, you have full access to membership profile. You are able to log in as a member or anonymously. If you would like access to any information we hold about you, please contact us via our privacy feedback form specifying your user ID, password and email address along with details of your request. We will endeavour to respond within 30 days.
Naturally Safe Cosmetics and third party links
Naturally Safe Cosmetics provides links to third party websites, such as industry associations, that are not under our control. Therefore we cannot accept responsibility for the conduct of companies linked to our website. Before disclosing your personal information on any other website, we strongly recommend that you examine the terms and conditions of using their website.
What to do if you have a problem or question
Naturally Safe Cosmetics take privacy seriously and will endeavour to address these concerns immediately. If you have any further queries relating to our privacy policy, or if you have a query or complaint, please contact us via our privacy feedback form or alternatively please contact us by email at info@naturallysafe.com.au.
Changes to our policies
Naturally Safe Cosmetics is committed to being Australia's leading natural and safe cosmetics website. As such, we operate through a continuous improvement strategy. We expect that there will be further enhancements and features to our website. Therefore Naturally Safe Cosmetics reserves the right to change our privacy policy as necessary and will notify you of changes via the website.
Further information on privacy in Australia
For more information about privacy issues in Australia and protecting your privacy please visit the Australian Federal Privacy Commissioner's website http://www.privacy.gov.au/
Copyright © 2007. Naturally Safe Cosmetics. Site by Bliss Media